Computer Learning Step by Step
Basic Windows Vista Troubleshooting Guide | Basic Windows Vista Troubleshooting Guide |
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Troubleshooting a Vista computer system that is having problems can be a difficult task due to the endless software and hardware configuration possibilities on a machine. However, I've put together a basic guide for Vista users that may lend a helping hand in finding out where the trouble lies and how to fix it. System Restore: If you do not know where to start and you don't have a clue as to why you're having trouble with Vista, then I recommend using System Restore to take your system files back to a time when you were not having any trouble. To use System Restore, follow the instructions below: Go to Start>> All Programs>> Accessories>> System Tools>> System Restore Identify a Hardware Problem: In this section I will show you how you can identify a hardware problem. -Memory: Normally, Vista monitors your installed memory and will notify you when an error occurs. However, for the purpose of troubleshooting it is a good idea to run the Windows Memory Diagnostic Tool manually to rule out a possible memory issue. Here's how: Go to Start>> Control Panel>> System and Maintenance>> Administrative Tools>> Memory Diagnostic Tool. You may be prompted for an administrators password or confirmation at this point. -Hard Disk (CHKDSK): In most cases, problems that develop on a hard disk are from either corrupt system files or physical errors. To identify a possible hard disk problem, you will need to scan your drive for errors. Here's how: Go to Start>> Computer -Devices: If you have recently installed a new device on your computer. It is possible that the driver for your device is not compatible with Windows Vista. In most cases, downloading an updated driver from the manufactures web site will solve this problem. If you cannot find an updated driver for your device, try removing the device from your system and see if Vista now boots correctly. -Software: Software that was designed to run in Windows XP will usually run fine in Windows Vista. However, some of the older programs will run poorly or not at all. You can try running the Compatibility Wizard to run the program or use the programs Compatibility tab. If you still cannot get your software to run in the Vista environment, it may be time to find a suitable replacement or if it is that important a program to your business, you still have options: -Vista is running slow: There are many possible causes and remedies for a Vista system that is running poorly. -Dual Boot or Multi-boot systems: If your computer is setup to run two or more operating systems, you can select the boot order so that only one operating system will start when your machine is turned on. Here's how: Go to Start>> Control Panel>> System and Maintenance>> System -Using Startup Repair: If you are sure that your Vista systems poor performance is not hardware or virus related. You can try running the Startup Repair feature to fix system files that may have become corrupt or gone missing. Here's how: You will need your Vista installation DVD/CD for this task. You may receive a prompt asking you to press any key to start Windows from the installation disk. If you are experiencing system lockups or error messages when using Windows applications, you can try running the System File Checker tool to scan your operating system for corrupt files. If the SFC finds any corrupt files, it will automatically replace them with "known" good files. Here's how to use SFC: Go to Start sfc /scannow Safe Mode is a very useful diagnostic tool used to troubleshoot system startup problems and performance issues. When you start your system in Safe Mode, Vista will run only the basic default Windows settings, services, devices and drivers. If your system performs fine in Safe Mode but poorly in regular mode, you can eliminate these default settings as the cause. You can access Safe Mode by tapping the F8 key on your keyboard as Windows first begins to boot. |
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